Weldtite Products Ltd Returns Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to return.
To be eligible for a return, your item must be in the same condition that you received it. You’ll also need the receipt or proof of purchase.
Please contact us at marketing@weldtite.co.uk in the first instance. Send your parcel back to us at:
Marketing Dept,
Weldtite Products Ltd,
Unit 9, Harrier Rd,
Barton-upon-Humber,
Lincolnshire,
DN18 5RP
Once received we will check the condition of the items, a refund will be issued and we will contact you with an update.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.